Terms and Conditions

Shipping

Micro-Tech Optical proudly ships domestically via UPS. Shipping charges will be added to each invoice unless a shipping account number is provided at time of order placement.

Returns

All returns must be authorized by Micro-Tech Optical to ensure proper credit and must be requested within 30 days of purchase. All returns are subject to a minimum 20% restocking charge. For returns not due to error on behalf of Micro-Tech Optical, the customer is responsible for all transportation fees related to the returned product. To ensure proper credit, each product return must include the following information:

• Customer name      and address
• Purchase order      number
• Date of invoice
• Item number of      returned item(s)
• Micro-Tech Optical      return authorization number (RMA)
• Reason for      return

Non-Returnable Goods

Unfortunately, Micro-Tech Optical is unable to accept the following returns at this time:

• Products not in      completely resalable condition (including products with damaged, missing,      or defaced labeling or packaging
• Chemicals,      reagents, diagnostics, sterile, or any controlled products (unless      products do not meet specification
• Laboratory      apparatus or instruments that have been used or are without the original      packaging, labeling and operating manuals
• Products which      are not inventoried by Micro-Tech Optical and are not able to be returned      to the manufacturer
• Products      purchased on a special order
• Products with      an expired shelf life or an expiration date too short for resale
• Discontinued      products

Micro-Tech Optical reserves the right to review this policy on a case-by-case basis.

Pre-Owned Products

Upon receipt of the pre-owned product(s), the customer has one week to evaluate the product to ensure it meets their expectations. If for some reason the customer decides to return the product, they may do so at any point during those seven (7) days for a full refund. No restocking fee will be assessed; however, the customer is responsible for the return shipping costs. Full credit will be issued upon receipt and inspection of the item(s) to ensure equipment was returned in the same condition it was initially shipped out in.

Important Information

All exchanges and returns require the completion of a Return Merchandise Authorization (RMA) form. Once completed, please return the merchandise immediately as the RMA number is only active for ten (10) days from the date of issuance.

Charges associated with returning items are the responsibility of the customer unless the item(s) arrived defective, damaged, or incorrect.

Micro-Tech Optical highly recommends that return packages be insured at full value and packaged securely to prevent shipping damage.